Consultant - Power Apps & Sharepoint Admin Job

5-8 Years

ROLE AND RESPONSIBILITIES

• highly-capable SharePoint administrator to manage SharePoint environment. configuring SharePoint platform, adding document libraries, and developing shared storage space and backup procedures.
• Problem solving issues that arise in a day to day running of Client s/users process and providing timely responses and solutions as required
• Providing On -call support during critical issue. (Weekdays off business hours and weekends)
• Providing SharePoint support and end-user training.
• Adding users, controlling access to document libraries, and setting permissions.
• Performing data retrieval and backup procedures to prevent data loss.
• Ensuring sufficient storage space by performing clean-ups and archiving data.
• Reviewing usage and activity reports and make adjustments to ensure optimized user-experiences.
• Excellent oral and written communications skills
• Providing high levels of client satisfaction on escalation tickets
• Experience with production support and knowledge on change management, incident management. Experience with ServiceNow etc.
• Exposure in practicing ITIL standards for Infrastructure management.

PRIMARY SKILLS

• Administration on SharePoint Online, MS Teams, OneDrive and O365 Services.
• Hands-on experience in PowerApps and Power Automate
• Strong knowledge of SharePoint Governance and Administration
• Troubleshooting and resolving SharePoint issues or malfunctions.
• Good Experience on PowerShell scripting
• Handling escalation related to SharePoint online, MS Teams & OneDrive
• SharePoint, MS Teams, OneDrive and Large File Share Servers Migrations to online & exp on tools - like Sharegate, Metalogix, AvePoint etc.
• Knowledge on SharePoint on-prem, Exchange and Windows Server operating systems will be added advantage.
• Deep understanding of MS Office apps (Outlook, Word, Excel etc. )
• Strong experience in windows troubleshooting
  

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelors degree in computer science, 8 + years of IT experience
• Good to have SharePoint Online maintenance, configuration, and troubleshooting of all the issues on the SharePoint environment.
• Good to have SharePoint, MS Teams Administrator certification.
• Good Experience on OneDrive sync issues and OneDrive administration.
• Minimum ITIL V3 Foundation certification
• Applicants with Professional Degree having sound technology knowledge.
• Strong analytical and problem-solving skills
• Ability to demonstrate strong communication skills, initiative, and intellectual curiosity
• Able to work independently or as a collaborative team member
• Passion for technology and an eagerness to contribute to a team-orientated environment
• Ability to clearly communicate technical ideas, regardless of the technical capacity of the audience

PREFERRED SKILLS

Certification - Minimum ITIL V3, Microsoft 365 Teams Administrator Associate (MS-700)

Accountability:

• Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration:

• Shares information within team, participates in team activities, asks questions to understand other points of view.

Agility:

• Demonstrates readiness for change, asking questions and determining how changes could impact own work.

Customer Focus:

• Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

• Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results:

• Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Resolves Conflict:

• Displays sensitivity in interactions and strives to understand others views and concerns.