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IT Support Engineer (L1 )
Xtreme Softech
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide first-line technical support to clients
- Diagnose and troubleshoot technical issues related to our products or services.
- Collaborate with cross-functional teams to resolve complex technical problems.
- Document and track end user s issues using our ticketing system.
- Assist with the installation, configuration, and maintenance of software and hardware systems.
- Escalate unresolved issues to appropriate teams.
Employment Type: Full Time, Permanent
Functional Areas: IT Hardware & Telecom
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Flexible timing
Alternate Saturday off
Within city
Day Shift
Xtreme Softech Benefits
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