Associate

Overview

Responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. In addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. This position will also have regular interaction with the credit/collection department. The candidate takes ownership and creates solutions and enjoys working hands-on in a high-volume, fast-paced work environment.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.

We provide free transport facility.

Location: Pune

Timing: 6:30PM 3:30AM

What you’ll do on a typical day:

• Verifies payments and ensures that all required paperwork is accurately completed including check numbers and amounts paid.
• Day to day processing and allocating of cash received to appropriate clients and invoices.
• Contact clients directly and liaise with the collections team, to ensure unidentified receipts are worked on each day and kept at an absolute minimum.
• Contacts customers when necessary to determine proper payment application.
• Maintains customer files and all related information in computer system.
• Escalate unresolved issues/concerns.
• Participate in special department projects/initiatives as directed.
• Daily Balancing of the bank statements and ERP payment posting
• Research customer duplicates and erroneous payments
• Assist in the month end processes as needed.
• Responding to queries from the Collections & Billing teams in a timely manner
• Demonstrate the ability to handle situations which may require adaptation of response according to customer response.
• Performs other duties as assigned.

What you need to succeed at XPO:

At a minimum, you’ll need:

Ability to work flexible hours (6:30PM to 3:30AM IST.)

Bachelors in accounting or finance or commerce

• 0 to 3 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Cash Application

Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar.

Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications.

Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc.

Self-Motivated and enthusiasm to learn and grow.

Be part of something big.