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Associate Engineer - Backend (Java Ops)
Xoom
posted 1d ago
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Key skills for the job
Job Description
As a member of the Payments Engineering Foundation team, you will have the opportunity to make a significant impact from day one. Here are keyways you can contribute-
- Quickly Master Systems and Processes Gain a deep understanding of payment systems and current challenges, allowing candidate to contribute valuable insights and resolve issues efficiently.
- Proactively Identify and Address Issues Help us identify potential issues and gaps in our systems early on, drive improvements to prevent disruptions and ensure smooth, uninterrupted service.
- Drive Operational Efficiency Identify opportunities for improving operational processes, whether through automation, optimized workflows, or enhanced collaboration with other teams, helping to save time and increase productivity.
- Foster Cross-Functional Collaboration Build strong relationships with development, product & External partners to streamline communication and ensure alignment, ultimately driving faster issue resolution and improved service.
- Bring Fresh Ideas and Innovation Leverage your unique perspective and prior experiences to introduce new ideas, modernize workflows, and optimize processes, driving innovation and efficiency across the team.
- Take Ownership of Key Projects Own initiative from the outset, your work will directly contribute to the team s success.
Your day to day
In your day to day role you will -
- Be responsible for driving key initiatives and KPIs, providing a unique opportunity to gain hands-on experience in the payment s domain daily.
- They will manage critical incidents in collaboration with domain owners, external partners, and vendors.
- The role involves conducting in-depth analysis of bugs and delivering swift resolutions to address customer issues effectively.
- The candidate will be expected to challenge the status quo and introduce innovative solutions to enhance operational efficiency.
What do you need to bring
- 3-5 years of relevant industry experience in software product development with Java/ Sprint Boot.
- Ability to drive communication with external partners, processors, and vendors.
- Strong time management skills and ability to work on concurrent assignments with different priorities.
- Excellent problem-solving skills
- Experience in developing, troubleshooting/debugging complex multi-tier applications.
- Triage and Resolve issues with very little help or direction and show command and expertise in various PayPal products.
- Experience in operational detection/monitoring activities and exposure to P0/P1 incident management activities
- Demonstrate business acumen while providing technical solutions and communicating clearly while liaising with our customers and stake holders.
- Communicate effectively and demonstrate resourcefulness and ability in accessing impacts and facilitating faster resolution to delight customers.
- Provide valuable Issue Intelligence for the major issues By Identifying applications, monitoring, process, and product gaps and propose [short-term] implement solutions to address them. Drive long term solutions with technology/product teams when appropriate.
Employment Type: Full Time, Permanent
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