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Client Sucess Engineer - SaaS + API Integration (REST & SOAP)

3-8 years

Noida

2 vacancies

Client Sucess Engineer - SaaS + API Integration (REST & SOAP)

iEnergizer

posted 3d ago

Job Description

IENERGIZER IS HIRING - Customer Success Engineer - E-Com SaaS Integration @ Noida Location.


Interested please reach out Sharandeep Kaur at sharandeep.kaur@ienergizer.com or contact at 9266364422.


Requirements:


  • Expertise in API integrations (REST and SOAP) and troubleshooting.
  • Experience working with product data feed formats (XML, TXT, CSV, JSON) and familiarity with FTP protocols.
  • Strong working knowledge of Excel and HTML.
  • Minimum 2 years of experience in a client-facing technical role within SaaS, ideally in onboarding or customer success.
  • Proven ability to manage multiple complex client projects simultaneously.
  • Strong problem-solving skills with a focus on client satisfaction.
  • Excellent time management and prioritization skills.
  • Client Success Engineer - Strong documentation and process development skills.
  • Strong communication and presentation skills, both written and verbal.
  • Preferred Qualifications Proficiency in additional languages is an advantage.
  • Experience in developing and delivering software training content.
  • Proven experience in guiding API integrations and troubleshooting complex technical issues.
  • Experience working with enterprise-level clients and/or in the e-commerce industry.
  • Familiarity with remote-based training tools.
  • Project management experience or certification is a plus.


Shifts: US / Rotational + 5 Days Work from Office only.


Note : NO CABS


Employment Type: Full Time, Permanent

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What people at iEnergizer are saying

Engineer salary at iEnergizer

reported by 2 employees with 23-24 years exp.
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₹1.8 L/yr - ₹2.4 L/yr
63% less than the average Engineer Salary in India
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