IENERGIZER IS HIRING - Customer Success Engineer - E-Com SaaS Integration @ Noida Location.
Interested please reach out Sharandeep Kaur at sharandeep.kaur@ienergizer.com or contact at 9266364422.
Requirements:
- Expertise in API integrations (REST and SOAP) and troubleshooting.
- Experience working with product data feed formats (XML, TXT, CSV, JSON) and familiarity with FTP protocols.
- Strong working knowledge of Excel and HTML.
- Minimum 2 years of experience in a client-facing technical role within SaaS, ideally in onboarding or customer success.
- Proven ability to manage multiple complex client projects simultaneously.
- Strong problem-solving skills with a focus on client satisfaction.
- Excellent time management and prioritization skills.
- Client Success Engineer - Strong documentation and process development skills.
- Strong communication and presentation skills, both written and verbal.
- Preferred Qualifications Proficiency in additional languages is an advantage.
- Experience in developing and delivering software training content.
- Proven experience in guiding API integrations and troubleshooting complex technical issues.
- Experience working with enterprise-level clients and/or in the e-commerce industry.
- Familiarity with remote-based training tools.
- Project management experience or certification is a plus.
Shifts: US / Rotational + 5 Days Work from Office only.
Note : NO CABS
Employment Type: Full Time, Permanent
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