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6 XL Dynamics Jobs

IT Helpdesk Manager at XL Dynamics India Pvt Ltd

8-10 years

₹ 10 - 15L/yr

Navi Mumbai, Pune, Mumbai

1 vacancy

IT Helpdesk Manager at XL Dynamics India Pvt Ltd

XL Dynamics

posted 21hr ago

Job Role Insights

Fixed timing

Key skills for the job

Job Description

  • Position: IT Helpdesk Manager
  • Job Shift: Night
  • Experience: 8 - 10 years
  • Education: We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision.
  • Job Location: PAN India
  • Salary Range: ₹ 10,00,000 ₹ 15,00,000 p.a


KEY RESPONSIBILITIES:

  • Managing and supporting a team of Help Desk Technicians.
  • Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management.
  • Communicating with clients and providing in-person and phone support, if required.
  • Troubleshooting and resolving technical issues.
  • Managing escalations and ensuring any issues are resolved in a timely manner.
  • Prepare reports and share with stakeholders. 

Employment Type: Full Time, Permanent

Read full job description

XL Dynamics Interview Questions & Tips

Prepare for XL Dynamics roles with real interview advice

Top XL Dynamics Information Technology Helpdesk Manager Interview Questions

Q1. Write the procedure to use the smartphone along with social apps for the 70+ year old man who is new to the technology?
Q2. What do you know about xl dynamics?
Q3. Difference between equity and mutual fund
View all 32 questions

What people at XL Dynamics are saying

What XL Dynamics employees are saying about work life

based on 1.4k employees
62%
72%
88%
53%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

XL Dynamics Benefits

Work From Home
Job Training
Cafeteria
Soft Skill Training
Health Insurance
Free Food +6 more
View more benefits

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XL Dynamics Navi Mumbai Office Location

View all
Navi Mumbai Office
XL Dynamics India Pvt. Ltd., Block No. 301/302 Building V,, Millenium Business Park, Sector 2, Mahape Navi Mumbai
Maharashtra 400710

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