Sales Manager

Role & responsibilities

Job description

Roles & Responsibilities
1. Sales Strategy & Target Achievement

• Develop and execute sales strategies to achieve business objectives.
• Set monthly, weekly, and daily sales targets for the team and ensure successful achievement.
• Drive lead generation, client acquisition, and revenue growth.
• Ensure high conversion rates by improving sales techniques and processes.

2. Team Leadership & Performance Management

• Provide leadership, guidance, and motivation to the sales team.
• Monitor individual and team performance through KPIs and sales metrics.
• Conduct regular team meetings and performance reviews.
• Mentor and train team members to improve sales skills and industry knowledge.

3. Business Development & Market Expansion

• Identify new business opportunities and develop strategies to expand the customer base.
• Conduct market research to understand industry trends and client needs.
• Collaborate with marketing and operations teams to enhance lead generation and conversion rates.

4. Customer Relationship Management

• Ensure a smooth customer experience by addressing inquiries and resolving concerns.
• Build and maintain strong relationships with potential and existing clients.
• Develop referral programs to generate business through client recommendations.

5. Sales Reporting & Data Analysis

• Maintain and analyze sales reports to track performance and optimize strategies.
• Utilize data insights to improve sales forecasting and team productivity.
• Proficiently use Excel and CRM tools to monitor progress and identify trends.

6. Training & Process Improvement

• Conduct regular training sessions on sales techniques, immigration services, and objection handling.
• Implement best practices to enhance efficiency and customer satisfaction.
• Continuously assess and improve sales processes for better results.

Preferred candidate profile

• MBA or Graduate with at least 3+ years of sales experience in the immigration industry.
• Minimum 3 years of experience in team handling and sales management.
• Strong leadership, coaching, and motivational skills.
• Excellent communication skills in English and regional language.
• Proficiency in Excel and CRM tools for data analysis.
• Ability to work in a fast-paced, target-driven environment.
• Strong negotiation and objection-handling skills.

Perks and benefits