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15 Writer Corporation Jobs

Customer Support Executive

0-1 years

₹ 1.25 - 1.75L/yr

Agra

400 vacancies

Customer Support Executive

Writer Corporation

posted 14hr ago

Job Description

Referred by:


Kaustav Sengupta - 8697950822


Job Title: Customer support Executive (Swiggy Process)


No. of Vacancies: 70


Location: Agra


Shift: Rotational Shifts (No Night Shift for Female Candidates)


We are looking for a dynamic Voice Process Executive to handle inbound and outbound customer interactions. The ideal candidate should have excellent communication skills and a customer-centric approach.


Key Responsibilities:

  • Handle customer queries via inbound
  • Provide accurate and timely information to customers.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain customer records and update databases.
  • Meet daily/weekly/monthly call targets and quality standards.
  • Follow communication scripts and adhere to company policies.
  • Work closely with the team to improve customer service.

Required Skills & Qualifications:

  • Education: High School Diploma / Graduate in any field.
  • Experience: Fresher or 6 months+ experience in a voice process (BPO/Call Center).
  • Language Skills: Proficiency in English & Hindi & Odisha & Kannada & Telugu.
  • Good listening and problem-solving skills.
  • Basic computer knowledge and typing skills.
  • Ability to handle pressure and multitask.

Employment Type: Full Time, Permanent

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What people at Writer Corporation are saying

Customer Support Executive salary at Writer Corporation

reported by 1 employee with 2 years exp.
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₹1.9 L/yr - ₹2.4 L/yr
23% less than the average Customer Support Executive Salary in India
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What Writer Corporation employees are saying about work life

based on 560 employees
56%
60%
42%
98%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Writer Corporation Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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