Executive workforce management

Role Purpose

Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI.

Do

1. BAU reports

Release all daily BAU reports after thorough review. Make sure that all daily reports are

Reports are released on time and with accuracy by maintaining tracker. Managing a team

who generates and distribute management reports in accurate and timely manner.

Generate both periodic and ad hoc reports as needed. Understand customer problems and

Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for

management reviews, attending regular meetings with the management to note all the

latest updates and cascading the same to team members. Mentoring and coaching the

team members in new technology to improve the skills etc.

1. Analyze the data

Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views.

1. Automation

Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time.

1. UAT and enhancement in reports

Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement,

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

WMG Units of SMU/ SL

Preparing and releasing reports, Key trends and dashboard at SMU and SL level

Execution Hubs

Preparing and releasing reports, Key trends and dashboard at Execution Hub

SMU/ SL Leadership

Preparing and releasing reports, Key trends and dashboard at SMU and SL level

IS Team/ Quanturm

Changes in the current systems to update the program management systems/ processes

Global TA Team

Lateral Hiring reports

Governance Council

Review of 50 commercially worst programs (in terms of customer satisfaction/ delivery) to help them turnaround

External

Industry forums, Partners, Key contacts in competition

Best practices, market intelligence, knowledge sharing

Vendors

Automation and tool deployment

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill

• Domain/Industry Knowledge Awareness and knowledge of broad economic, demographic, technological and global trends in the IT industry Competent
• Systems Thinking Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in this complex system - Expert
• Leveraging Technology Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ client organization - Competent
• Workforce Intelligence Understanding of workforce trends on skills (new and current) and rules on workforce across geographies Expert
• Technical Knowledge Knowledge of delivery management best practices with the understanding of project management and delivery specific in Wipro Competent

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Expert

Applies the competency in all situations and is serves as a guide to others as well.

Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.

• Behavioral Competencies
  • Business Acumen
  • Problem solving and decision making
  • Strategic perspective
  • Execution Excellence
  • Managing Complexity
  • Client Centricity
  • Collaborative working
  • Effective communication

Deliver

No.

Performance Parameter

Measure

1. Fulfilment/ WFM

Net Add targets as per plan

Overdue demand as % of total demand

Fulfilment parameters