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WN Infotech

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424 WN Infotech Jobs

VoIP (Voice Over IP) Engineer

WN Infotech

0-5 years

Noida, Pune, Gurgaon / Gurugram + 1 more

1 vacancy

WN Infotech

posted 26d ago

Job Role Insights

Key skills for the job

Telecommunication Information Technology VMware CCNA Microsoft Power BI Cisco VoIP

+ 2 more

Job Description

Job Summary

We are seeking a highly skilled and motivated VoIP Engineer to design, implement, and maintain robust Voice over IP (VoIP) solutions for our organization. The ideal candidate will possess in-depth knowledge of telecommunication technologies, network infrastructure, and voice protocols, ensuring seamless communication systems that meet the companys requirements. This role offers an opportunity to work in a dynamic environment with cutting-edge technologies and contribute to the continuous improvement of our communication infrastructure.

Your Role and Responsibilities

As a VoIP Engineer, your primary responsibilities will include:

VoIP System Design and Implementation:
- Design and deploy VoIP infrastructure, including PBX systems, gateways, and Session Border Controllers (SBCs).
- Integrate VoIP systems with existing network infrastructure and third-party applications.
Network Optimization and Maintenance:
- Monitor and optimize VoIP network performance to ensure high availability and low latency.
- Troubleshoot and resolve VoIP-related issues, ensuring minimal downtime and service disruption.
Configuration and Management:
- Configure SIP trunks, call routing, and dial plans to support business needs.
- Manage user accounts, extensions, and system configurations in PBX and VoIP platforms.
Security and Compliance:
- Implement security measures to protect VoIP systems from unauthorized access and attacks.
- Ensure compliance with regulatory standards and company policies for data privacy and security.
Collaboration and Support:
- Work closely with cross-functional teams, including IT, network engineers, and vendors, to support VoIP initiatives.
- Provide technical support and training to end-users on VoIP systems and features.

Required Technical and Professional Expertise

To be successful in this role, candidates must possess the following skills:

VoIP Technologies:
Expertise in SIP, H.323, RTP, and other voice protocols.
PBX Systems:
Hands-on experience with PBX platforms such as Asterisk, FreePBX, Cisco Unified Communications Manager, or Avaya.
Network Protocols and Tools:
Strong knowledge of TCP/IP, QoS, VLAN, and network monitoring tools like Wireshark and Nagios.
Cloud and Virtualization:
Experience with cloud-based VoIP solutions (e.g., Twilio, Zoom Phone) and virtual environments like VMware or Hyper-V.
Security:
Knowledge of VoIP security practices, including firewalls, encryption, and VPNs.
Analytical Skills:
Strong problem-solving and analytical skills to diagnose and resolve complex technical issues.
Communication:
Excellent verbal and written communication skills to interact with team members, vendors, and stakeholders.

Qualification & Experience Required

Educational Qualification:
Bachelors degree in Computer Science, Information Technology, Telecommunications, or a related field.

Professional Experience:

2+ years of experience in VoIP engineering or a similar role.
Experience with network infrastructure design and telecommunication systems is highly desirable.

Certifications (Preferred):