Travel Sales Consultant

Position Title: Travel Sales Agent- PPC Campaign

Company: Wizfair Travels

Location: Gurugram office

Shift hours: Rotational shifts and offs

Wizfair Travels, a leading travel agency specializing in providing comprehensive travel solutions, is seeking a dynamic and customer-focused individual to join our team as a Travel Sales Agent. This role offers the opportunity to assist clients in planning and booking various travel arrangements, including airline tickets, hotel accommodations, cruise bookings, vacation packages, and car rentals.

Responsibilities:

1. Provide exceptional customer service by assisting clients with their travel inquiries, including destination information, flight options, hotel accommodation, cruise itineraries, vacation packages, and car rentals.

2. Utilize industry knowledge and expertise to recommend personalized travel solutions based on clients' preferences, budget, and travel requirements.

3. Process bookings and reservations for airline tickets, hotels, cruises, vacation packages, and car rentals using the company's booking systems and platforms.

4. Coordinate with airlines, hotels, cruise lines, and other travel partners to secure the best available rates and accommodations for clients.

5. Stay updated on travel trends, promotions, and industry developments to offer relevant and timely travel advice and recommendations to clients.

6. Handle inquiries and resolve issues related to bookings, cancellations, changes, refunds, and other travel-related matters in a timely and professional manner.

7. Provide support to clients before, during, and after their travels, including assistance with itinerary changes, travel insurance, and emergency situations.

8. Maintain accurate records of client interactions, bookings, and transactions in the company's database and systems.

9. Collaborate effectively with other team members to ensure seamless coordination and delivery of travel services to clients.

10. Meet or exceed sales targets and performance metrics as defined by the company.

Qualifications:

- Previous experience in travel sales or a related field is preferred.

- Strong knowledge of airline ticketing, hotel reservations, cruise bookings, vacation packages, and car rentals.

- Excellent communication skills, both verbal and written, with a customer-centric approach.

- Ability to multi-task, prioritize, and work efficiently in a fast-paced environment.

- Proficiency in using computer systems, booking platforms, and travel reservation software.

- Attention to detail and accuracy in handling bookings and transactions.

- Flexibility to work evenings, weekends, and holidays as required.

- Relevant certifications or training in travel and tourism are advantageous.

Join our team at Wizfair Travels and embark on a rewarding career in the travel industry, where you can help clients fulfill their travel dreams and create memorable experiences. Apply now to become our next Travel Sales Agent!