Sap Wm Consultant

Roles & Responsibilities:

1. On demand support to Global Business Process and Operational Divisions Teams as well as partners in charge of administration of data centers (database administration, upgrades, performance.)

2. Accountable for Solution issues escalated to the Global Support team. Ensure that tickets are properly responded to, fixed, tested and follows-up those until they are properly closed according to process defined. Support provided is functional (analysis, feed-back, recommendation …).

3. Analyze content of releases on his/her area and recommend best organization as far as testing is concerned.

4. Liaise with regional / local support teams and testing factory to ensure that release validation process is done properly

5. Analyze, challenge, validate recommendations and actions of on his/her area

6. Liaise with Global Data Excellence and Business Process Leaders organization regarding problem solving and enhancement

7. Contribute, review and validate Core bugs & enhancements specification. Contribute to testing and validation.

8. SAP and functional knowledge on WM & HUM

9. Experience in Application Support and working on SLA, CHR Delivery process to meet customer requirements and Any SAP Project Implementation activities.

Technology Skills:

1. 8 to 10 years of experience as a consultant with complex and multiple projects (both complete Core template design / build / validation, roll-out and support) in the area of SAP Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules.

2. High level of expertise on SAP WM and MM modules

3. Operational business experience

4. Very good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, team work, multiple teams interaction, …)

5. Good understanding of SAP enterprise Structure and interface concept and management.

6. S4 exposure and certification is added advantage

Behavioral Skills:

1. Should be able to coordinate with global team and service SLA’s.

2. Ensure specifications are fully challenged and understood.

3. Should be Good in Communication, Good learner and Very Good team Player.

4. Ensure good application development and delivery adhering to SDLC process.

5. Team working (interaction with lots of different teams – Regional teams, Local support, etc).

6. Customer centric and capacity to deliver high level of service.