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3.7

based on 53.2k Reviews

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2551 Wipro Jobs

Developer

Wipro Limited

 · 

3.7

 based on 53.2k Reviews

3-8 years

Bangalore / Bengaluru

1 vacancy

Developer

Wipro

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management AWS SQL Oracle Java Linux Administration

+ 22 more

Job Description

Job Title:

ServiceNow CMDB Specialist
  • Experience with ServiceNow CMDB configuration
  • Familiarity with the Common Service Data Model (CSDM) within ServiceNow
  • Establish integrated and systematic processes in support of related Configuration Management processes.
  • Develop the organizations expertise in the Configuration Management processes and methods.
  • Plan, manage, and coordinate the full lifecycle in a high interoperability IT environment.
  • Empower CMDB stakeholders utilize and leverage the CMDB database and associated processes.
  • Provides technical support and problem resolution for customer inquiries regarding the new and existing data analytics, policy, process, standards, and best practices related to Configuration Management.
  • Maintains CIs to ensure CMDB accuracy and completeness.
  • Delivers innovative, flexible, integrated asset management and configuration management solutions to meet NCR s evolving business needs including management of SaaS / cloud assets and services
  • Owns the development requirements and implementation of Asset and Configuration Management governance including standards, policies and procedures.
  • Evaluates and recommends improvements to the existing ServiceNow CMDB design, implementation and management.
  • Understands the ServiceNow CSDM (Common Services Data Model) and the interrelationships to ITSM, Asset Management, Application Portfolio Management (APM), ITSM processes and other ServiceNow related interconnectivity.
  • Defines technology requirements for CMDB as well as integration requirements to support other IT Service Management, Asset Management and other processes.
  • Owns the process by which relationships are created and updated in the CMDB, such as key IT and business services and applications to servers and databases.
  • Ensures CMDB data is current and accurate; determines best-practices and procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources, and manual input processes as necessary.
  • Develops and implements best practice asset and configuration standards, policies and procedures for planning, recording, monitoring and maintenance of software and hardware assets.
  • Identifies critical success factors and develops/reports on process performance metrics and monitoring.
  • Determines operational reporting including configuration status, license consumption, license entitlement, warranty, and other IT asset reporting.
  • Provides coaching and conducts training for CMDB stakeholders to ensure appropriate understanding of the system and its relationship to other key IT processes.

  • Employment Type: Full Time, Permanent

    Read full job description

    Wipro Interview Questions & Tips

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    What people at Wipro are saying

    3.6
     Rating based on 80 Developer reviews

    Likes

    Yes, I like the working our streem , but gave a difrent types of support

    Dislikes

    Free pool is not good structure and also apply LOP very cheaper structre

    • Job security - Bad
    Read 80 Developer reviews

    Developer salary at Wipro

    reported by 1.2k employees
    ₹1.3 L/yr - ₹10 L/yr
    33% less than the average Developer Salary in India
    View more details

    What Wipro employees are saying about work life

    based on 53.2k employees
    64%
    72%
    63%
    78%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Wipro Benefits

    Submitted by Company
    Family and Parenting
    Perks and Benefits
    Health Care & Insurance
    Financial & Retirement
    Professional Support
    Vacation and Time off
    Submitted by Employees
    Cafeteria
    Health Insurance
    Free Transport
    Soft Skill Training
    Job Training
    Work From Home +6 more
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