Manager - RTR (US Shifts), WFO

Key responsibilities

• Seamless delivery of R2R scope of services and ensure SLAs are exceeded
• Strong domain knowledge in Finance in Accounting is must
• Strong end to end knowledge in General ledger Accounting, Fixed Assets Accounting, Lease accounting, Inventory accounting & reporting, Balance sheet and P&L reconciliations etc,. Having fair understanding of US GAAP and IFRS in these areas is an added advantage.
• Experience in General ledger books close support is a must
• Drive regular governance meetings and act as escalation point
• Collaborate with senior client stakeholders and strengthen relationship
• Maintain and grow the scope of services, focus on CSAT and NPS scores
• Drive continuous improvements both process and technology
• Develop & mentor middle level leadership, including deployment of people practices
• Deliver the contractual commitments
• Work in a collaborative manner with all support functions
• Manage revenue, margin as per plan, work on contractual documents & changes

Key skills

• Finance Academics mandatory and must be a commerce graduate minimum. MBA finance, qualified or semi qualified (CA/CMA) preferred
• In-depth knowledge of Record to Reporting is mandatory
• Minimum 12+ years of experience in respective tower end-to-end process delivery in BPO/Shared Service
• Excellent articulation, communication skills and work in matrix structure
• Possess customer satisfaction skills & ability to lead dialogue with senior level clients
• Strong, decisive leader with effective interpersonal skills
• Ability to lead large teams and coach/mentor team leaders
• Open to work in multiple shifts (majorly night shift)

Career Band- C1

No. of Positions 1

Location- Chennai

Shift - US

Email : soumya.thomas1@wipro.com