Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Wipro Team. If you also belong to the team, you can get access from here

Wipro Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

2548 Wipro Jobs

Wipro is hiring For UK Blended process (Grad only)Immediate Joiners

1-3 years

Navi Mumbai, Mumbai

50 vacancies

Wipro is hiring For UK Blended process (Grad only)Immediate Joiners

Wipro

posted 54min ago

Job Description

Requirements - Associate (Process: UK HR operations - Semi - Voice process)


Work Experience - 06-36 months


Summary


  • Excellent communication skills are mandatory.
  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries.
  • Resolve client queries as per the SLAs defined in the contract.
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience - Minimum 6 months of experience in international customer service domain


Category - International Voice /Customer query handling or data management


Working Conditions - Afternoon shift (5 days working). Saturdays and Sundays are fixed off


Transport - One way transport will be provided.


Education Skills - Any graduate - BA, B.Com, B.Sc. (Non-Technical), MA, M.Com, part time MBA, PGDM


Work Location - Airoli



Mandate to carry hardcopy of resume, your original ID Card (Aadhaar and PAN)



Employment Type: Full Time, Permanent

Read full job description

Wipro Interview Questions & Tips

Prepare for Wipro roles with real interview advice

What people at Wipro are saying

What Wipro employees are saying about work life

based on 53.3k employees
64%
72%
63%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Wipro Benefits

Submitted by Company
Family and Parenting
Perks and Benefits
Health Care & Insurance
Financial & Retirement
Professional Support
Vacation and Time off
Submitted by Employees
Cafeteria
Health Insurance
Free Transport
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

Compare Wipro with

TCS

3.7
Compare

Infosys

3.6
Compare

Tesla

4.2
Compare

Amazon

4.1
Compare

Accenture

3.8
Compare

Capgemini

3.7
Compare

Cognizant

3.7
Compare

TCS iON

3.9
Compare

IBM

4.0
Compare

Tech Mahindra

3.5
Compare

Google

4.4
Compare

Deloitte

3.8
Compare

HCLTech

3.5
Compare

Genpact

3.8
Compare

Ernst & Young

3.4
Compare

Oracle

3.7
Compare

Microsoft Corporation

4.0
Compare

DXC Technology

3.7
Compare

Mphasis

3.4
Compare

PwC

3.4
Compare

Similar Jobs for you

Hiring Associate at Wipro

Navi Mumbai, Mumbai

0-3 Yrs

₹ 1-2.75 LPA

HR Operations at Wipro

Thane, Navi Mumbai + 1

0-3 Yrs

₹ 1-2.75 LPA

Voice Process at Wipro

Mumbai, Thane + 1

1-4 Yrs

₹ 3.25-4 LPA

Customer Support Representative at Wipro

Navi Mumbai

1-4 Yrs

₹ 1.75-3.75 LPA

Customer Support Associate at Wipro

Pune

1-2 Yrs

₹ 1.5-2.5 LPA

Intern at Sutherland

Chennai

0-2 Yrs

₹ 0.5-3 LPA

Proce at Foundever

Mumbai

0-1 Yrs

₹ 0.5-3 LPA

Intern at Access Healthcare

Chennai

0-3 Yrs

₹ 2.5-3.25 LPA

Intern at Sutherland

Kochi

0-3 Yrs

₹ 2.75-3.25 LPA

Process Associate at INFINX

Mumbai Suburban, Mumbai

1-2 Yrs

₹ 2.5-4.25 LPA

Wipro Bangalore / Bengaluru Office Locations

View all
Bengaluru Office
Headquarter
Doddakannelli, Sarjapur Road, Bengaluru Bengaluru
560035
Bangalore Office
#37, Castle Street, Ashok Nagar, Bangalore Bangalore
560 025.

Wipro is hiring For UK Blended process (Grad only)Immediate Joiners

1-3 Yrs

Navi Mumbai, Mumbai

54min ago·via naukri.com

Wipro is hiring Associate - Immediate joiners required(Grad only)

0-3 Yrs

Navi Mumbai, Mumbai

54min ago·via naukri.com

Wipro is hiring For Associate Backoffice- US HR Operation

0-3 Yrs

Thane, Navi Mumbai, Mumbai

55min ago·via naukri.com

Wipro is hiring For UK HR Operations Process

2-6 Yrs

Navi Mumbai

55min ago·via naukri.com

Customer Support Associate (Blended Process)-HR Sukalpa

0-2 Yrs

Sholinganallur

1hr ago·via naukri.com

Associate

1-3 Yrs

₹ 3 - 4.5L/yr

Navi Mumbai

1hr ago·via naukri.com

Immediate Openings For Banking Operations-Chennai

1-6 Yrs

Chennai

2hr ago·via naukri.com

Immediate Opening For Fresher/Experience-US Mortgage-Pune

0-3 Yrs

Pune

2hr ago·via naukri.com

Immediate Opening For US mortgage-Chennai

5-10 Yrs

Chennai

2hr ago·via naukri.com

Service Desk Engineer

1-4 Yrs

Kolkata, Bangalore / Bengaluru

2hr ago·via naukri.com

Recently Viewed

JOBS

Browse jobs

Discover jobs you love

JOBS

Browse jobs

Discover jobs you love

SALARIES

Vedantu

SALARIES

Mastree

DESIGNATION

SALARIES

BYJU'S

DESIGNATION

DESIGNATION

SALARIES

Amazon

DESIGNATION

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent
Sorry, this job is no longer available!