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2356 Wipro Jobs

Change Manager

8-13 years

Pune

Change Manager

Wipro

posted 3hr ago

Job Description



  • Do


  • RESPONSIBILITIES
  • Ensure each and every Change is recorded and approved before implementation.
  • Ensure Change are categorized and are approved as per the defined Process based on the Change category - Standard, Normal, Expedited, Emergency
  • Convene and chair CAB meetings, circulate the MOM of the CABs
  • Ensure no Unauthorized change is implemented which may potentially impact the Production
  • Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines.
  • Report the Management on the agreed Change KPIs and ensure effective change communication in place
  • Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes
  • Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High- risk / High-impact Changes
  • Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion
  • Bring in Service improvements to improve the overall Process maturity


  • KEY SKILLS AND COMPETENCIES
  • 8-10 years of ITSM experience in Change and other processes
  • ITIL V3 / 2011 Foundation or Intermediate certification
  • Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors
  • Effective Communication skills


  • Employment Type: Full Time, Permanent

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    What people at Wipro are saying

    3.8
     Rating based on 9 Change Manager reviews

    Likes

    The supportive culture

    • Salary - Excellent
    • +6 more
    Dislikes

    All rules and regulations are good

    Read 9 Change Manager reviews

    Change Manager salary at Wipro

    reported by 157 employees with 2-10 years exp.
    ₹4 L/yr - ₹15.4 L/yr
    5% less than the average Change Manager Salary in India
    View more details

    What Wipro employees are saying about work life

    based on 52.9k employees
    64%
    72%
    63%
    78%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Wipro Benefits

    Submitted by Company
    Family and Parenting
    Perks and Benefits
    Health Care & Insurance
    Financial & Retirement
    Professional Support
    Vacation and Time off
    Submitted by Employees
    Cafeteria
    Health Insurance
    Free Transport
    Soft Skill Training
    Job Training
    Work From Home +6 more
    View more benefits

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