Asset and Configuration Manager - L1

RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. Following the organization's policies relating to employment

KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software