Deputy Manager

• Lead efforts for effective onboarding of client projects across verticals within BU
• Understand the transition and guidelines developed for BU by Transition Head
• Develop understanding of domain and the verticals within to identify the trends and customer needs across geographies
• Understand the sales and delivery processes, onboarding risk areas and gaps in the current processes
• Support framework development and guidelines to support transitions for first 100 days of new projects as per Wipros Integrated Transition Framework (ITF)
• Understand the Wipro Transition methodology, standards and guidelines
• Understand multiple factors such as customer needs, region, language, cultural and financial aspects
• Build this understanding into developing relevant transition solutions and processes for the domain
• Detail out the interfaces, protocols for dependencies in the transition plan
• Identify tools and technology to support transitions
• Develop dashboards to effectively track data during transition

Lead execution of transition solutions for mega deals within own BU

• Develop the overall transition plan for mega deals
• Review and translate the MSA KPIs into operational parameters and set up the overall engagement governance
• Conduct a detailed due diligence on the scope of work and specific areas to be transitioned
• Interact with client to deep dive into operational issues for effective execution
• Develop a high-level Transition plan highlighting dependencies, risks and issues
• Build a governance structure with client and Wipro stakeholders along with team structure with roles and responsibilities
• Execute the transition solutions for mega deals as per plan
• Ensure deployment of all key processes and document for data collection and tracking
• Ensure PMO Set up for Resource Onboarding (System tagging, BGV, NDA, desk allocation), Infra (Link VDI, Application access) and Induction and Knowledge management
• Track phase entry/exit criteria and other transition data and documents/ reports to establish Steady state readiness
• Identify red flags, highlight potential issues and manage escalations
• Review transition matrix across projects and verticals within BU to identify issues and areas for development within the sales and delivery teams
• Ensure effective closure of the transition with Go Live with complete handover to delivery
• Interact with customers during visits or RFP discussions to present Wipros transition capability
• Develop quality insights from multiple transitions to highlight trends and scenarios relative to customers and industry across geographies.
• Align the transition processes with the client feedback, industry trends and Wipro focus areas such as Agile transitions, reverse engineering tools and digital way of working.
• Participate in the Transition Council of Wipro and provide relevant inputs to strengthen the Wipro Transition methodology, standards and guidelines