i
Wipro
2387 Wipro Jobs
Walk-in drive For Freshers on 18th March | IT Helpdesk
Wipro
posted 5d ago
Flexible timing
Key skills for the job
** WALKIN DRIVE for Graduate FRESHERS for IT Service desk on 18th-March-2025 / 10 am - 1 pm onwards **
Please carry a government id proof & updated CV.
Criteria :
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
Transport facility ( one way cabs will be provided )
Thanks.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technology roles with real interview advice
1-3 Yrs
Navi Mumbai, Mumbai
0-3 Yrs
Navi Mumbai, Mumbai
5-9 Yrs
₹ 15 - 22.5L/yr
Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru
0-2 Yrs
Sholinganallur