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Wipro
556 Wipro Jobs
Administrator
Wipro
posted 17d ago
Flexible timing
Key skills for the job
Role Summary
As a L2 resource of the Run team, he/she will :
Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents
Plan, prepare and execute Change technical tasks in the ITSM queues
Respond to and resolve alerts from the monitoring management system
Provision server/cluster build and hardening according to the security standards
Troubleshoot, configure and resolve requests / incidents linked to Hardware, Operating System, Hypervisor and High-Availability services in the operating environment
Deploy and operate storage, network and OS/cluster configurable items, and infrastructure management tools
Plan, prepare and execute servers OS patching and reboot
Plan, prepare and execute servers hardware movement in Data Center including the setup of racking and cabling requirements
Perform basic to intermediate root cause analysis in Incident and Problem tasks
Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc)
Plan, prepare, execute and support Data Center maintenance activities
Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises
Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc
Respond to and own L1/L2 escalations
Engage in taskforce resolution squad in priority incident management / crisis management cases
Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management
Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc)
Engage in Service Improvement review and actions plan
Technical Expertise
Operating System Red Hat 6/7/8/9
Operating System Solaris 10/11 and HP-UX 11.31 (lesser extent)
Hypervisor Red Hat KVM and Solaris LDOM (lesser extent)
High-Availability solution Veritas InfoScale (multi-nodes geo cluster) and ServiceGuard (lesser extent)
Hardware HPE Proliant DL / Blade C7000 / Synergy / Apollo / Integrity
Hardware SUN Oracle
Run operate of enterprise Red Hat ecosystem (Physical and Virtual servers) in heterogeneous environment with Storage, Network, Database and Middleware services
Run operate of CLX, Raid Manager and HORCM to manage disks and storage operations on server/host side
Run operate of Centrify, LDAP, NIS and NFS services
Scripting / automation experience with Ansible proficiency
Work with tools such as Red Hat Satellite (patch management), CyberArk (privileged access management), OMI suite (events/alerts management) and Docker/Kubernetes
Shift / Oncall & Weekend Support
Flexible to work on shifts / weekends / Oncall support as followed.
ITSM tool Service Now as Ticketing tool for INC/SR/Change/Problem tickets
Basic knowledge on ITIL Process & Practices
Educational Qualifications
Bachelors degree or Masters degree in Information Technology or pertinent programs
Key Competencies:
Minimum 6 years of relevant hands-on work experiences
Solution-focused with excellent problem solving and analytical skills
Ability to work in a flexible and constantly changing environment
Effective teamwork and collaboration
Good oral and written communication skills in English
Solaris Admin
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Wipro Administrator roles with real interview advice
I just for its giving opportunity to fresher candidate after that thay trap them.
Very toxic environment. Senior management will not hear you They will not response you when you need help.
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