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242 Winning Edge Jobs

SecOps Engineer

3-5 years

Bangalore / Bengaluru

SecOps Engineer

Winning Edge

posted 17d ago

Job Role Insights

Fixed timing

Job Description

Responding to support cases from customers regarding security tool-related issues
Providing timely and effective troubleshooting assistance to resolve customer problems
Documenting support cases and solutions for future reference and knowledge sharing
Communicating with customers in a professional and courteous manner, keeping them updated on the status of their cases
Collaborating with cross-functional teams, including senior engineeers and product managers, to escalate and resolve complex issues
Contributing to the development of knowledge base articles and other support resources
Participating in training sessions and workshops to enhance technical skills and product
knowledge Someone with Flexible to work 24/7 Security Platform Operations and willing to work in shifts.
Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF
Knowledge on Cloud Security
Experience working in a technical support or helpdesk role is preferred Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc.
Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.)
Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus.


Employment Type: Full Time, Permanent

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What people at Winning Edge are saying

What Winning Edge employees are saying about work life

based on 3 employees
67%
100%
67%
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Strict timing
Monday to Saturday
No travel
Day Shift
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Winning Edge Benefits

Job Training
Soft Skill Training
Work From Home
Free Transport
Child care
Gymnasium +6 more
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