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TELESALES TELECALLER EXECUTIVE
0-2 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
TELESALES TELECALLER EXECUTIVE
White Gold TECHNOLOGIES LLP
posted 10d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- A Telecaller Executive is a customer service representative who makes outbound calls to potential or existing customers
- The primary responsibilities of a Telecaller Executive are:1
- Contacting potential or existing customers through calls and explaining the products or services offered by the company
- Gathering customer information and updating the company's database accordingly
- Resolving customer complaints or inquiries in a professional manner
- Achieving daily or weekly call targets
- Recording call logs, customer interactions, and other relevant information
- Following up with customers after the initial call to ensure customer satisfaction and resolve any remaining issues
- Maintaining a professional and courteous manner while dealing with customers
- Staying updated on the latest product and industry knowledge
- Collaborating with other departments to resolve customer issues and improve customer experience
- The ideal candidate should possess strong communication and interpersonal skills, be able to work in a fast-paced environment, and have a customer-focused approach
Employment Type: Full Time, Permanent
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