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19 Wheebox Jobs

Customer Support Professional

0-1 years

Gurgaon / Gurugram

Customer Support Professional

Wheebox

posted 10d ago

Job Role Insights

Flexible timing

Job Description

Respond to candidate inquiries via phone, email, or chat in a timely and professional manner.
Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity.
Provide step-by-step instructions and guidance to customers for problem resolution.
Escalate unresolved issues to appropriate support teams and follow up to ensure timely resolution.
Provide excellent customer service and ensure a positive customer experience throughout the support process.

Employment Type: Full Time, Permanent

Read full job description

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50%
50% candidates got the interview through other sources.
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What people at Wheebox are saying

What Wheebox employees are saying about work life

based on 53 employees
57%
93%
48%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Wheebox Benefits

Health Insurance
Work From Home
Job Training
Team Outings
Soft Skill Training
Cafeteria +6 more
View more benefits

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