3 WeVOIS Labs Jobs
Collection Executive
WeVOIS Labs
posted 4mon ago
Fixed timing
Key skills for the job
Job Title: Collection Executive
Job Overview:
We are seeking a motivated and detail-oriented **Collection Executive** to join our team. The role involves contacting clients to collect outstanding payments while maintaining positive customer relationships. Freshers with good communication skills and a willingness to learn are encouraged to apply, as training will be provided.
Key Responsibilities
- Contact clients to remind them of outstanding payments and overdue accounts.
- Negotiate payment plans and settlements within company guidelines.
- Maintain accurate records of customer interactions, payments, and account statuses.
- Investigate and resolve discrepancies related to customer accounts and payments.
- Provide exceptional customer service while ensuring timely debt collection.
- Collaborate with the team to achieve debt recovery targets.
- Escalate issues when necessary to higher management.
Qualifications and Skills
- Freshers with a Bachelor's degree in Finance, Business, or any relevant field are welcome to apply.
- Good communication and negotiation skills.
- Basic knowledge of MS Office (Excel, Word).
- Strong problem-solving abilities and attention to detail.
- Willingness to learn and adapt to new challenges.
Key Attributes
- Persistence and a goal-oriented mindset.
- High level of integrity and professionalism.
- Ability to manage time effectively and work under pressure.
Employment Type: Full Time, Permanent
Functional Areas: Other
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