Receptionist

1. Direct visitors to the appropriate person and office.
2. The answer, screen and forward incoming phone calls.
3. Ensure reception area is tidy and presentable, with all necessary stationery and material
4. (e.g. pens, forms and brochures).
5. Provide basic and accurate information in person and via phone/email.
6. Receive, sort and distribute daily mail/deliveries.
7. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

SKILLS / EXPERIENCE:

1. Professional attitude and appearance.
2. Customer service attitude.
3. Solid written and verbal communication skills.
4. Ability to be resourceful and proactive when issues arise.
5. Multitasking and time-management skills, with the ability to prioritize tasks.
6. Competency in Microsoft applications including Word, Excel, and Outlook.
7. Experience with administrative and clerical procedures.
8. Able to contribute positively as part of a team, helping out with various tasks as required.

PERSON PROFILE

We are looking for a professional, detail orientated person who is comfortable dealing with people on the phone and by email. The ideal person will have customer service experience and strong organisational skills, who is self-motivated with strong attention to detail. We are looking for someone who is self-motivated and who is comfortable suggesting process improvements where appropriate.