CRM - Executive Handovers

• Manage customer relationships, Addressing the customers queries with respect to constructions progress and coordination with execution team.
• Collaborate with Execution team on client needs
  Ensure timely communication & issue resolution, Sending project updates to the customers.

Responsibilities:

• Customer Relationship Management:
• Build Strong Relationships: Establish and maintain strong relationships with customers.
  Address Queries: Promptly address customer queries and concerns related to construction progress.
• Coordinate with Execution Team: Collaborate with the execution team to ensure smooth project execution and timely updates.
• Ensure Timely Communication: Provide timely updates to customers regarding project milestones and progress.
• Issue Resolution: Efficiently resolve customer issues and complaints.
• Project Updates: Send regular project updates to customers, including progress reports, timelines, and any relevant documentation.