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27 West Pharmaceutical Services Jobs
Sr. Business Support - Sampling
2-6 years
Hyderabad / Secunderabad
1 vacancy
Sr. Business Support - Sampling
West Pharmaceutical Services
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
JOB SUMMARY
The candidate will be the local point of contact for all sampling requirements and activities in India. The candidate is responsible to ensure compliance and timely processing of all sample requests. The candidate will also manage and maintain samples inventories.
Essential Duties and Responsibilities
- Manage the sample request process of West products to ensure compliance and timely dispatch of marketing samples to customers. Duties may include but is not limited to:
- Organize and coordinate routine sample requests
- Verify and ensure requests raised in CRM system are filled correctly and supporting documents provided
- Timely fulfilment of sample requests
- Maintain record of sample dispatch details
- Manage and maintain records of samples inventories.
- Re-stock inventories with relevant plants as necessary.
- Prepare monthly samples dispatch report
- Support all local promotional activities and materials (e.g. exhibitions, promotional samples, brochures etc.)
- In collaboration with Customer Success (Order Management) and Warehouse teams, coordinate logistics arrangements for all sample requests - receiving, retrieving, repacking, dispatch (courier) and tracking of shipment and/or dispatch statuses in a timely manner
- Support marketing activities whenever required. Other duties as assigned
Quality : The job holder is aware of his/her special responsibility for quality and conducts his/her activities in accordance with the Company quality policy at all times.
-
- Ensure that all the documentation is handled in accordance with GMP requirements
- Ensure that PO/ PR are raised according to all applicable financial procedures.
- Ensure that all operations in your area of responsibilities are compiled as per GMP , ISO 9001, ISO 15378, ISO 14971 ISO 13485 (as per current version) etc.
SOI: The job holder of all relevant SOPs as per Company as they are related to the position covered by this Job Description.
Safety: The job holder is aware of his/her special responsibility towards health and safety in accordance with the company s safety policy at all times.
-
- Proper use of Personal Protective Equipment (PPE).
- Work safely by not causing unsafe conditions or doing unsafe acts.
Lean: Support and contribute actively in Lean sigma programs and activities towards delivery of the set target.
-
- Switch off the machinery if it is not operating; or Switch off the lights and air conditioning if you are the last person to leave the premise.
- Simplify processes and improvements; reduce printing or photocopying; use recycle papers.
BASIC QUALIFICATIONS
Education
Education Level
Education Details
Required/
Preferred
Preferred
Bachelors Degree
Degree in related discipline
Required
Work Experience
Experience
Experience Details
Required/
Preferred
Preferred
Minimum 3-5 years ( Assoc )
E xperience in order processing / logistics coordination / sales administration
Required
and
Prior experience in samples delivery and / or administration would be highly advantageous
Preferred
Preferred Knowledge, Skills and Abilities
- Meticulous and organized
- Good verbal and written communication skills in English
- Proficient in MS office applications - Outlook, Excel, PPT
- Strong customer-oriented mindset
- Team player who can perform work independently with strong follow up skills
Travel Requirements
Estimated Amount
Must be able to travel up to 10 % of the time domestically
Physical Requirements
Job Demand Classification
Details
Sedentary
exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Additional Requirements
- Must be able to work in a sedentary work environment.
- Must be able to communicate effectively, speak in front of groups, express exchange ideas and understand direction.
- Maintain the ability to work well with others in a variety of situations.
- Able to multi-task, work under time constraints, problem solve, and prioritize.
- Able to learn and apply new information or new skill
The job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work requirements that may be inherent in the job. West Pharmaceutical Services is an Equal Opportunity Employer.
Employment Type: Full Time, Permanent
Functional Areas: HR & Admin
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Campus Placement
33%
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What people at West Pharmaceutical Services are saying
Business Support salary at West Pharmaceutical Services
reported by
1
employee
with 8
years exp.
₹5.4
L/yr - ₹6.9
L/yr
50%
more
than the average Business Support Salary in India
View more details
What West Pharmaceutical Services employees are saying about work life
based on 52 employees
Flexible timing
Monday to Friday
No travel
Day Shift
West Pharmaceutical Services Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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Manager Commercial Operations, India
6-10 Yrs
₹ 22.5 - 35L/yr
Hyderabad / Secunderabad
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