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168 WebEx Jobs

Consulting Engineer, Wireless

3-6 years

Bangalore / Bengaluru

1 vacancy

Consulting Engineer, Wireless

WebEx

posted 6mon ago

Job Role Insights

Flexible timing

Job Description

  • Lead & drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.
  • Provide/assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
  • Support presale activities and translate business requirements into solution design.
  • Build customer simulations in test labs to resolve/validate issues.
  • Build and deliver customer collateral, portals, documentation, and knowledge transfer.
  • Drive customer technology transitions, influencing solution architectures and services.
  • Align with and support company policies and processes and apply relevant tools to efficiently implement the role and support Professional Services strategies and goals.
  • Play the role of an individual contributor.
Decision Making / Impact
  • Decisions impact the quality, efficiency, and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams.
  • Ability to understand and communicate project scope and map it to customer business goals and objectives.
Role and specific responsibilities
  • Associate with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy / deployment / optimization of Cisco services and solutions.
  • Takes ownership of task/project implementation for assigned engagements.
  • Implement new techniques and methodologies used in customer delivery and share lessons learned with the broader team.
  • Builds and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, and Implementation/ Change Management Plans.
  • Builds and/or uses test environments as the need arises to resolve sophisticated problems & compatibility issues.
  • Demonstrates software skills and tools to configure, deploy, and/or seek Cisco products and solutions.
  • Gives in the development of digital intellectual capital (e.g. scripts, digital signatures).
  • Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.
Who you'll Work With
CX is a team of extraordinary technical guides whose #1 focus is to deliver a best-in-class customer experience. We help address the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

 

Who You Are

Expertise
  • Product - C9800, Catalyst center, Meraki wireless, WiFi6
  • Experienced knowledge in Wireless - RF design & wireless network design for large enterprise with branches. Fixing WLAN issues, Fabric enabled wireless, SDA
  • Experience in leading large accounts as SPOC for Consulting, PDI, optimization & migration projects. Exposure to enterprise & IOT domains. Ability to have pre-sales conversation in scoping and sizing a project
  • Technologies - WiFi6, Python, Netconf/API, essentials of VM/container concepts, Good understanding switching, routing and SDA
  • Product Knowledge - Product Knowledge - Cisco Wi-Fi 6 access points, Catalyst 9800 wireless controllers, DNAC, ISE, DNA spaces, Meraki
Leadership / Autonomy
  • Receives limited supervision. Resolves methods and procedures on new assignments. Provides guidance and mentoring to other engineers. Translates worldwide team goals into own work assignments.
  • Mentor / develop others. Involved in strategic projects with high clarity. The emphasis is on complexity, active participant/initiator, and leader

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

What people at WebEx are saying

Consultant Engineer salary at WebEx

reported by 2 employees
₹12.2 L/yr - ₹15.5 L/yr
5% less than the average Consultant Engineer Salary in India
View more details

What WebEx employees are saying about work life

based on 23 employees
77%
61%
67%
67%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

WebEx Benefits

Job Training
Team Outings
Education Assistance
Soft Skill Training
Health Insurance
Child care +6 more
View more benefits

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