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WebEx

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4.7

based on 20 Reviews

118 WebEx Jobs

Consulting Engineer - BCS Delivery

WebEx Communications India (P) Ltd.

4.7

based on 20 Reviews

5-8 years

Gurgaon / Gurugram

1 vacancy

Consulting Engineer - BCS Delivery

WebEx

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking Consulting Healthcare Cisco Information Technology CCNA

+ 3 more

Job Description

What You ll Do

Drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes. Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Support presale activities and translate business requirements into solution design. Build customer simulations in test labs to resolve/validate issues. Create and deliver customer collateral, documentation, and knowledge transfer. Drive customer technology transitions, influencing solution architectures and services. Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services strategies and goals. Play the role of an individual contributor.

Decision Making / Impact

Decisions impact the quality, efficiency, and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams.

Ability to understand and communicate project scope and map it to customer business goals and objectives.

Role and specific responsibilities

Associate with customers along with appropriate internal and external resources deployment/optimization of Cisco services and solutions.

Takes ownership of task/project implementation for assigned engagements.

Implement new techniques and methodologies utilized in customer delivery and share lessons learned with the broader team.

Prepare a strategy to improve network through audits.

Analyze and audit network to identify discrepancies and recommend corrections.

Builds and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.

Builds and/or use test environments as required to resolve sophisticated problems & compatibility issues.

Demonstrates software skills and tools to configure, deploy Cisco products and solutions.

Gives in the development of digital intellectual capital (e.g. scripts, digital signatures).

Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.

Who You ll Work With
CX is a team of extraordinary technical guides whose #1 focus is to deliver a best-in-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

Who You Are

Bachelors or Masters degree in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Computer Engineering, or a similar field.

Aptitude for learning new technologies.

5 - 8 years of experience in technical consulting, design, deployment, and troubleshooting.

CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider).

Experience in Networking Protocols: thorough knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, CGNAT/ IP v6, IOS-XR/ NX-OS thorough knowledge.

Thorough knowledge of IP protocols ISIS, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN etc.

Knowledge on Switching Technologies like STP, RSTP, VTP, VSS, vPC, vDC , MSTP, LACP, VLAN, VXLAN, EVPN, LISP

Good understanding of SP network services such TCP/IP,L2VPN and L3VPN, MPLS/ Segment routing.

Infra Implementing as ISIS , BFD,MP-BGP ,MPLS-LDP,MPLS-TRAFFIC ENGG and RSVP, and RSVP traffic engineering, BGP, TE-Tunnel, VPWS, VPLS, L3VPN etc.

Services Configuration as P2P L2VPN, P2M L2VPN, VPLS SERVICES and L3VPN.

Intermediate level knowledge & working experience on Cisco s Application Centric Infrastructure will be added advantage

Experience working with Cisco Products: Variants of, ASR, NCS routers, Cisco 8K routers and ACI.

Knowledge of TACACs, DNS, Storage systems, and network management

Knowledge of one computer language and programming (Java, Python, XML, REST API) frameworks

Possess creative problem-solving and excellent troubleshooting/debugging skills.

Analytically energetic with the ability to collect, organize, and analyze massive datasets.

Easily simplifies, communicates, and educates customers about sophisticated data and processes.

Disseminates significant amounts of information with attention to detail, authority, and accuracy.

Leadership / Autonomy

Receives limited supervision. Receives little instruction on routine work and new assignments. Provides guidance and mentoring to other engineers. Translates team goals into work assignments.

Being a trusted advisor & mentor. Emphasis is on the facilitation of processes, solutions.

Employment Type: Full Time, Permanent

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