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23 Web Digital Mantra Jobs

ServiceNow Architect

9-14 years

Bangalore / Bengaluru

1 vacancy

ServiceNow Architect

Web Digital Mantra

posted 1mon ago

Job Description

Web Development company in Bangalore | Website Design Digital Marketing Schedule Meeting | Call Us :+91 9886466777 Applying for ServiceNow Architect
Job Description
Roles and Responsibilities
  • Lead the architecture and design of engagements implementing ServiceNowandintegrating applications by requirement gathering, problem resolution, and providingrecommendations to customers.
  • Lead the development team to provide enhancements and customization insupportof customer needs utilizing JavaScript, CSS, HTML, and other web-based scriptingtools and methodologies.
  • Work to the overall objectives agreed with the IT services managers.
  • Implement ITS Configuration Management policy and standards while workingwithapplication support to ensure that any integrations added into ServiceNowalignwithbest practices for the platform.
  • Provide leadership and expert knowledge of ServiceNow application architecturetobusiness and technology teams and facilitate the collaborative development of thetechnology strategy, technology standards, roadmaps, and practices.
  • Manage clients, complex projects, drive business requirement gathering, managescope and client expectations
  • Create and maintain design specifications, architectural diagrams, and process diagrams supporting and communicating changes to ServiceNow platformapplications.
  • Perform upgrades and customizations of ServiceNow platform applications whileadhering to source code, configuration management, release management andsoftware development best practices.
  • Perform workflow design, configuration, development and data loads for ServiceNow platform, (ServiceNow) applications.
  • Responsible for programming workflow, enhancements and integrations withServiceNow platform applications.
  • Creating project and application architecture deliverables that are consistent witharchitecture principles, standards, methodologies, and best practices.
  • Providing support / guidance to the development teams during the analysis, development, and testing processes.
  • Provide inputs to create Agile user stories based on business requirements
  • Participate in E2E functionality assessment during Validation Testing phases (SIT, UAT)
  • Experience with technical programming; capable of managing and overseeing global teams designing, programming and implementing various technical solutions Work with Level 1 support teams to deploy and maintain applications
  • Responsible for proactive problem and risk management on the platform.
  • Guideteam in troubleshooting issues found on ServiceNow platform, applications, andworkflows.
  • Experience in designing, building, and maintaining ServiceNow integrations viaRESTAPI.
  • Ability to develop and configure applications using ServiceNow, and JavaScript technology; Build Workflows and write automated scripts
  • Develop, configure and implement changes in ServiceNow including, but not limitedto: core setup, workflow administration, reporting, data imports, customscripting, and third-party software integrations.
  • Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc. Required Technical Skills
  • A Bachelor s degree in Computer Science, or related discipline. While an advanceddegree is preferred, the value is placed on the extent of the relevant experienceandaccomplishments
  • 9+ years Industry experience, in developing and architecture of software platforms, products.
  • Prior experience in leading architecture activities like designing, roadmap, proof- of-concepts on COTS platforms or Low Code/No Code platforms.
  • At least 9 years of experience on ServiceNow platform in modules like ITSM, HRSD, APM, PPM, GRC or ITAM and designing solutions within these modules.
  • Ability to manage multiple customers, complex projects, and multiple initiatives at the same time.
  • Limited immigration sponsorship may be available
  • Ability to travel 1-10%, on average, based on the work you do and the clients andindustries/sectors you serve.
  • Preferred:
  • Exposure to ETL Tools that transfer data from ServiceNow - like Perspectiumor SnowMirror.
  • Knowledge on Integration Hub, Flow Designer, UI Framework and UI Builder is aplus. Experience with NOW intelligence.
  • Experience with Web Development (HTML, CSS, JavaScript).
  • Exposure to Service Portal.
  • Exposure to capabilities in ServiceNow Quebec version.
  • Experience working with SAFe, Scrum or Agile development processes.
  • Must have clear communications skills both oral and written with ability to negotiatein a non-confrontational manner to deliver a clear, well-structured and conciseargument supporting a perspective, using facts, pro s/con s, business justificationsand other persuasion methods.
  • Must be able to work independently in a fast-paced environment, balance prioritiesand juggle multiple tasks at once
  • Must possess a strong desire and clear understanding for high customer satisfaction
  • Must be flexible, have good energy, easy to work with and a teamplayer
  • Strong analytical and problem-solving skills
  • Excellent communication, presentation, influencing, and reasoning skills to earnsupport of business leaders, technology leaders, colleagues, and vendor representatives.
  • Creativity and ability to think outside-the-box while defining sound and practical solutions
Skills and Qualifications
B.E/B.Tech/M.C.A/MSc (preferably in Computer Science/IT) .
CTC:Upto 32 LPA
Educational Qualifications
B.E / B.Tech/MCA/MSC
Location
Pune, Bangalore, Noida , Coimbatore, Chennai
Open Positions
10
Skills Required
ServiceNow Lead , ITSM/CSM/HRSD
Experience Required
9+Years
Job Type
Hybrid
Employment Type
Permanent
Applying for ServiceNow Architect Our Contact Details
Terms Conditions
Welcome To Web Digital Mantra IT Services..
These terms and conditions outline the rules and regulations for the use of Web Digital Mantra IT Services Pvt Ltds Website, located at Web Digital IT Mantra. By accessing this website we assume you accept these terms and conditions. Do not continue to use Web Digital Mantra IT Services if you do not agree to take all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client s needs in respect of provision of the Company s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. License Unless otherwise stated, Web Digital Mantra IT Services Pvt Ltd and/or its licensors own the intellectual property rights for all material on Web Digital Mantra IT Services. All intellectual property rights are reserved. You may access this from Web Digital Mantra IT Services for your own personal use subjected to restrictions set in these terms and conditions.

Employment Type: Full Time, Permanent

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