Global Security & Emergency Command Centre Operator

The successful candidate will be part of Global Security & Emergency Command Centre (GSECC) operations team. This role will be office-designated.

Areas of responsibility will include monitoring and responding to physical security systems alarms (access control, CCTV, intrusion detection), employee and executive travel safety and security, monitoring and responding to critical geopolitical world incidents and supporting Global Resilience teams during crisis management events.

The mission of the Global Security organization is to protect the company with world-class, extensible security capabilities and advance business objectives by effectively managing risk. We do this by constantly monitoring, assessing and responding to threats directed towards and implementing mitigating controls.

Key Responsibilities:

• Assist GSECC in the protection of the employees, visitors, assets, data, brand & reputation.
• Detect Security incidents involving our employees sites & assets using real time centralized monitoring.
• Analyze security and geopolitical events from multiple sources, including SIEM, access control, CCTV & intrusion detection.
• Identify the root causes and address incidents.
• Identify opportunities to drive innovation and improvement using new technologies, capabilities, processes and procedures.
• Perform administrative duties as required within Case Management and data gathering systems.

Required:

• Possess excellent analytical and problem-solving skills.
• Be a dependable team player with strong business insight, enthusiasm and a positive attitude.
• Be an effective communicator
• Have the ability to make informed rapid decisions.
• Possess a sense of urgency, especially during high impact events.
• Possess a general technical aptitude
• Have a willingness to acquire in-depth knowledge of physical security technologies (for example Lenel,Splunk etc.)

Education and Experience:

• Bachelor's Degree in IT, Business or related field is preferred.
• Full time graduate.
• Technical Aptitude and comfort using technology
• Knowledge of security technology including access control & CCTV systems is preferred
• Knowledge of incident response is preferred
• Previous experiences in a corporate or large organisation is preferred.