Guest Service Associate - Food and Beverage Service

- F&B and Event Service Expert

Our jobs aren t just about putting food on the table or serving guests during a banquet or event

Instead, we want to build an experience that is memorable and unique - with food and drinks on the side

Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests experience is well taken care of from start to finish

Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets

Welcome and acknowledge all guests according to company standards

Speak with others using clear and professional language

Develop and maintain positive working relationships with others; support team to reach common goals

Ensure adherence to quality expectations and standards

Stand, sit, or walk for an extended period of time

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

Perform other reasonable job duties as requested by Supervisors

PREFERRED QUALIFICATIONS

Education: High school diploma or G

E

D

equivalent

Related Work Experience: At least 1 year of related work experience

Supervisory Experience: No supervisory experience

License or Certification: None