Sales Coordinator

Perform general office duties to support Sales & Marketing (e

g

, filing, sending emails, typing, faxing, copying)

Prepare sales-related documents throughout the sales process (e

g

, proposals, contracts, or banquet event orders)

Promote awareness of brand image internally and externally

Gather materials and assemble information packages (e

g

, brochures, promotional materials)

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott

Enter, retrieve, reconcile, and verify information (e

g

, commissions, leads, third parties) in software involved in the sales process

Answer guest questions about property facilities/services (e

g

, hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees

Comply with quality assurance expectations and standards

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Perform other reasonable job duties as requested by Supervisors

PREFERRED QUALIFICATIONS

Education: High school diploma or G

E

D

equivalent

Related Work Experience: At least 1 year of related work experience

Supervisory Experience: No supervisory experience

License or Certification: None