ServiceNow Technical Lead

Job Description:

The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITSM, ITAM, ITOM, CMDB, HRSD, CSM, SPM, PPM.

• Experience in Implementing ServiceNow discovery solution.
• Experience in implementing ServiceNow Event Management Solution.
• Experience in integrating ServiceNow CMDB with different discovery tools.
• Experience in implementing Service Mapping solution.
• Experience with REST, SOAP, and JavaScript
• Good exposure to Configuration Management Lifecycle
• Good Team leader.
• Ability to perform under work pressure.
• Willingness to learn new skills.
• Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
• Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding.
• Strong documentation and communication skills
• Customer Facing Experience
• Hands-on experience in customizing or creating custom discovery patterns.
• Experience in Integrating ServiceNow Event Management with different third-party monitoring tools.
• Good exposure to CSDM.
• Good experience in troubleshooting discovery issues.
• Experience in integrating ServiceNow discovery with third party credential stores (i.e. CyberArk etc)
• Exposure on Linux/Windows server admin, Cloud and Cloud Native Infrastructure is plus.
• Strong experience in implementing cloud discovery.

Certifications: CSA,CAD,CIS-ITSM (Good to have)