Desktop Manager - SCCM & Intune (3-5 yrs)

JD for Desktop Management (SCCM & Intune) :

- SCCM/MECM Current Branch Administration.

- Monitor and maintain SCCM Server Infrastructure Health.

- 3+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 environment.

- Experience in deploying Group Policies to groups/OU's through AD and Azure AD.

- Experience in Endpoint Protection management.

- Creating Distribution Points and distributing the images accordingly.

- Experienced in using Autopilot as a modern OS deployment solution with strong understanding of processes and mechanics to developing end to end provisioning processes through Intune including images, software deployment and patching.

- Manage and configure User and Device collections including: Creating query-based collections Configuring Site Collection Maintenance Windows.

- Deploying Operating System Images (primarily Windows 10) via SCCM OSD. This includes: Configuring WDS, configuring PXE, configuring the VM build environment, and Integrating with MDT, USMT Build / Capture / Update Windows 10 images.

- Manage images (updating of Drivers, Patches, Apps; etc.)

- Experience in Windows 10/11 Servicing (OS Upgrades).

- Local Administrator Password Solution (LAPS) Management through SCCM and Intune.

- Creating and deploying the Task Sequence.

- Deployment of Applications and Software Updates through SCCM.

- Maintain SCCM client health using Group Policy, WSUS, logon scripts, Client Push, etc.

- Create, modify, and produce custom reporting as needed.

- Exceptional problem-solving skills and the ability to work independently.

- ITIL Knowledge (Incident, Service Request, Change and Problem Management processes).

- Willing to work in a 24X7 support model.

- Excellent communication skill (English - both written and verbal).