Customer Relationship Executive

Roles and Responsibilities

• Manage customer support operations, ensuring timely resolution of queries and issues.
  
• Coordinate with logistics team to ensure smooth warehouse operations and inventory management.
  
• Plan and execute inbound logistics processes, including freight management and transportation scheduling.
  
• Oversee outbound logistics operations, ensuring efficient dispatching and delivery of products.
  
• Monitor and analyze key performance indicators (KPIs) to optimize operational efficiency.