E-commerce Operations - Team Lead

Role Overview

We are seeking an experienced Team Lead with strong background in catalog creation and management. The ideal candidate will have prior experience working with manufacturer/supplier data. This role requires leading a team of 510 members to deliver end-to-end catalog creation for our client.

Key Responsibilities

Team Leadership:

• Manage and lead a team of 510 members, ensuring efficient execution of

catalog creation tasks.

• Provide mentorship, guidance, and support to team members to achieve

project goals.

• Monitor team performance and ensure adherence to timelines and quality

standards.

Catalog Creation:

• Oversee the end-to-end process of catalog creation for products

based on manufacturer and supplier data.

• Ensure accurate and detailed product information, including specifications,

dimensions, materials, and features.

Coordination:

• Act as the primary point of contact for the program manager, ensuring clear

communication and understanding of project requirements.

• Address client queries and provide regular updates on project progress.

Process Optimization:

• Identify and implement process improvements to enhance the efficiency and

accuracy of catalog creation.

• Develop standard operating procedures (SOPs) and best practices for the team.

Technical Expertise:

• Leverage experience with backend systems like BigCommerce, or

similar platforms to streamline catalog management.

• Ensure the teams familiarity with technical requirements and compliance with

system-specific guidelines.

Required Skills and Qualifications

Educational Background:

• Bachelor’s degree in Business Administration, Marketing, MBA, or a related

field.

Experience:

• 4–5 years of experience leading a team of 5–10 members.
• Extensive knowledge of the dimensions, and product specifications.
• Proven experience in catalog creation and data management, preferably in the

e-commerce or retail industry.

Technical Skills:

• Proficiency in data handling and content management systems (CMS).

Leadership Abilities:

• Strong team management skills, with a focus on collaboration, motivation, and

performance improvement.

• Ability to delegate tasks effectively and ensure accountability.

• Analytical and Organizational Skills:

• Attention to detail and accuracy in managing large volumes of data.
• Strong problem-solving skills and the ability to adapt to changing

requirements.

Communication:

• Excellent verbal and written communication skills for team coordination and

client interaction.

Preferred Qualifications

• Prior experience working with large catalogs or similar product categories.

• Familiarity with e-commerce platforms and data integration processes.

• Knowledge of furniture industry trends and customer preferences.

Interested candidates can share your resume to Jobs@vservesolution.com