Process Coordinator

Job Overview:

The Process Coordinator manages the daily operations of a specific process, providing support to users and acting as the first point of contact for issues. They suggest improvements, ensure compliance with documented procedures, and facilitate training. The role involves addressing problems, coordinating equipment upgrades, and collaborating with teams to reduce costs. The Process Coordinator generates performance reports and stays updated with industry trends to continuously enhance process efficiency and effectiveness.

Key Responsibilities:

1) Overseeing the day-to-day operations of a process or procedure within an organization

2) Assisting users with questions about the process, providing support, and acting as the first point of contact for issues

3) Suggesting improvements, analyzing data, and identifying areas for improvement.

4) Facilitating training for new processes and procedures.

5) Ensuring that the documented process is followed and that daily actions are in alignment with its requirements

6) Addressing issues that arise with procedures, tools, or people, and escalating them to the process owner and program manager

7) Coordinating equipment upgrades, preventative maintenance, and deliveries from external vendors

8) Collaborating with process engineers and production managers to reduce costs

9) Generating reports to track process performance

10) Staying up-to-date with industry trends and best practices, and communicating with team members.