Customer Support Executive

Respond to customer inquiries and provide accurate information on products and
services.
Resolve customer complaints and ensure quick problem resolution.
Communicate professionally and empathetically with customers through multiple
channels (Calls, Email, WhatsApp, social media).
Maintain records of customer interactions and transactions.
Provide timely follow-ups and ensure customer satisfaction with the resolution.
Cross-utilize support agents for different brands as needed.

Requirements:
Excellent communication skills in English (both verbal and written) are essential.
A customer-first mindset with a passion for providing excellent service.
Experience in customer support or a related field is a plus.
Ability to handle multiple tasks and manage time effectively