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11 Vitaltech Solutions Jobs

BPO Manager WFM/MIS - Chandigarh

6-10 years

₹ 10 - 12L/yr

Mohali, Chandigarh, Panchkula

1 vacancy

BPO Manager WFM/MIS - Chandigarh

Vitaltech Solutions

posted 19d ago

Job Description

Job Title: BPO Manager WFM/MIS - Chandigarh
Department: MIS/WFM
Location: Chandigarh/Mohali

Responsibilities:

  • Team Leadership: Manage and mentor the WFM MIS team.
  • Technical Expertise: Strong background in WFM data, databases, SQL, and analysis tools.
  • Software Proficiency: Advanced Excel, Access, and WFM software.
  • Data Management: Ensure data accuracy, security, and quality control in WFM.
  • Reporting & Analysis: Create WFM reports, analyze data, and provide actionable insights.
  • Collaboration: Work with WFM and other departments to meet data needs.
  • Strategic Planning: Align WFM MIS initiatives with organizational goals.
  • System Development: Enhance WFM systems and processes with IT teams.

Skills:

  • 3+ years in a managerial WFM MIS role.
  • Strong leadership, problem-solving, and communication skills.
  • Expertise in WFM data analysis, reporting, and strategy.

This role leads WFM MIS operations, ensuring data quality, reporting, and system improvements to support workforce management and business goals.





Employment Type: Full Time, Permanent

Read full job description

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