Oracle CRM Technical Consultant - EBS Module (6-10 yrs)

Position : Oracle CRM Technical

Work location : Hyderabad (Work from Office)

Experience : 6 - 10 years

Required skills : PL/SQL, Field Service, Service Contracts, Install Base, and Depot Repair, RICE Components, Implementation projects

Notice Period : Immediate

Job Description :

- 6 - 10 years' experience in Oracle EBS (Techno-Functional)

- Experience in implementation, Support, and upgrade projects

- Experience at least in 2 R12.2 upgrade projects.

- Experience in Oracle EBS R12.2.7 or Higher versions of R12.

- Strong knowledge in SQL/PLSQL, Reports, Forms, and workflow. OAF is added advantage

- At least 40% functional knowledge in Services (Modules: Quoting, Field Service, Service Contracts, Install Base, and Depot Repair)

- Excellent verbal and written communication skills

Roles and Responsibilities :

Oracle EBS Implementation & Support :

- Participate in implementation, support, and upgrade projects for Oracle EBS R12.2.7 and higher.

- Lead the upgrade processes, particularly having worked on at least two R12.2 upgrade projects.

Technical Development :

- Develop and customize solutions using SQL/PLSQL, Reports, Forms, and Workflow to meet project requirements.

- Work on the development of RICE (Reports, Interfaces, Conversions, Enhancements) components for Oracle EBS.

Techno-Functional Expertise :

- Possess strong technical skills with at least 40% functional knowledge of Service Modules such as Quoting, Field Service, Service Contracts, Install Base, and Depot Repair.

Module Customization and Optimization :

- Customize Oracle Service modules (Field Service, Service Contracts, Install Base, Depot Repair) to ensure they meet the business needs.

- Identify and implement solutions to optimize service delivery and repair workflows.

Solution Design & Documentation :

- Work closely with business stakeholders and functional teams to understand requirements, develop technical designs, and provide documentation for the implemented solutions.

- Ensure documentation is up to date and reflective of the implemented changes and upgrades.

Client Communication :

- Engage in direct communication with clients, providing technical insights and updates on project progress.

- Provide strong written and verbal communication to collaborate with team members, stakeholders, and end-users.

Support & Troubleshooting :

- Provide support for ongoing Oracle EBS applications, troubleshooting any technical issues that arise.

- Collaborate with teams to address post-implementation issues and provide solutions for Oracle EBS environment upgrades.

Oracle Application Framework (OAF) (Preferred) :

- If experienced, utilize Oracle Application Framework for building extensions or custom applications as an added advantage.