filter salaries All Filters

358 Oracle Support Jobs

Technical Analyst 4-Support

1-5 years

₹ 5.15 - 14L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

1 vacancy

Technical Analyst 4-Support

Oracle

posted 19hr ago

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Job Description
1) As a primary point of contact for customers, should be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
2) Experience with all aspects of the system - support, testing and Pre Post implementation activities.
3) Resource should be able to independently work on Support and resolving issues
4) Resource should be able to investigate, analyze and provide solution for any customer specific requirememts
5) Work with OMCS/DBA team. Knowledge of SRs, RFCs and My Oracle Support is required.
6) Lead the team through all aspects of service delivery.
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.

Employment Type: Full Time, Permanent

Read full job description

Oracle Interview Questions & Tips

Prepare for Oracle Technical Analyst roles with real interview advice

What people at Oracle are saying

4.0
 Rating based on 25 Technical Analyst reviews

Likes

Excellent work life balance, values employees & their choices

  • Salary - Good
  • +3 more
Dislikes

Very limited growth opportunity, slow promotion cycles

  • Skill development - Poor
  • +2 more
Read 25 Technical Analyst reviews

Technical Analyst salary at Oracle

reported by 233 employees
Lock Unlock
₹4.7 L/yr - ₹15.3 L/yr
9% less than the average Technical Analyst Salary in India
View more details

Compare Oracle with

SAP

4.2
Compare

MongoDB

3.7
Compare

Salesforce

4.0
Compare

IBM

4.0
Compare

Adobe

3.9
Compare

Google

4.4
Compare

Wipro

3.7
Compare

Amazon

4.1
Compare

TCS

3.7
Compare

Accenture

3.8
Compare

Cognizant

3.7
Compare

Microsoft Corporation

4.0
Compare

Oracle Financial Services Software

3.5
Compare

JPMorgan Chase & Co.

4.0
Compare

Capgemini

3.7
Compare

Red Hat

4.3
Compare

SAS

4.4
Compare

Zoho

4.3
Compare

Deloitte

3.8
Compare

Cisco

4.1
Compare

Similar Jobs for you

Technical Analyst at Oracle India Pvt. Ltd.

Pune

6-10 Yrs

₹ 8-9 LPA

Technical Analyst 2 at Oracle India Pvt. Ltd.

Kolkata, Mumbai + 5

3-5 Yrs

₹ 5-7 LPA

System Analyst at Oracle India Pvt. Ltd.

Bangalore / Bengaluru

6-10 Yrs

₹ 10-14 LPA

Technical Analyst at Oracle India Pvt. Ltd.

Bangalore / Bengaluru

2-3 Yrs

₹ 8-9 LPA

Associate Technical Support Engineer at Oracle India Pvt. Ltd.

Hyderabad / Secunderabad

3-5 Yrs

₹ 6-7 LPA

Technical Support Analyst at Oracle India Pvt. Ltd.

Hyderabad / Secunderabad

3-5 Yrs

₹ 5-7 LPA

Technician at Oracle India Pvt. Ltd.

Bangalore / Bengaluru

3-5 Yrs

₹ 9-13 LPA

Technical Support Executive at Cogniter Technologies

Chandigarh

1-3 Yrs

₹ 3-7 LPA

Technical Analyst at Oracle India Pvt. Ltd.

Bangalore / Bengaluru

6-10 Yrs

₹ 8-12 LPA

Support Analyst at Interpublic Group (IPG)

Mumbai

2-5 Yrs

₹ 5-9 LPA

1-5 Yrs

Hyderabad / Secunderabad

19hr ago·via naukri.com

6-9 Yrs

Bangalore / Bengaluru

19hr ago·via naukri.com

6-9 Yrs

Bangalore / Bengaluru

19hr ago·via naukri.com

5-10 Yrs

7d ago·via hirist.com

6-10 Yrs

Kolkata, Mumbai, New Delhi +4 more

5d ago·via naukri.com

6-9 Yrs

Bangalore / Bengaluru

5d ago·via naukri.com

20-22 Yrs

Bangalore / Bengaluru

5d ago·via naukri.com

3-5 Yrs

Hyderabad / Secunderabad

15d ago·via naukri.com
How was your last interview experience?

Recently Viewed

JOBS

Browse jobs

Discover jobs you love

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent