Release Manager (8-11 yrs)

Job Description :

Release Planning and Coordination :

- Develop and manage release plans for software and system components within the BSS/OSS domains.

- Coordinate with development, QA, operations, and other stakeholders to schedule and plan releases.

- Ensure alignment of release schedules with business objectives and customer requirements.

Process Management :

- Define and implement release management processes and best practices.

- Manage the end-to-end release lifecycle, including planning, scheduling, deployment, and post-release activities.

- Ensure that all releases adhere to quality and compliance standards.

Risk Management :

- Identify and mitigate risks associated with releases, including potential impacts on existing systems and services.

- Develop and execute rollback and recovery plans for release failures.

Communication and Reporting :

- Communicate release schedules, status, and issues to stakeholders, including technical teams and management.

- Prepare and present release reports, including metrics and performance indicators.

Documentation :

- Maintain comprehensive documentation related to release processes, schedules, and configurations.

- Ensure that release documentation is up-to-date and accessible to relevant stakeholders.

Continuous Improvement :

- Analyze release processes and performance to identify areas for improvement.

- Implement enhancements to improve efficiency and effectiveness of the release management process.

Requirements :

- Minimum of 7+ years of experience in release management, preferably in a telecom BSS/OSS environment.

- Proven track record of managing complex software releases and deployments.

- Experience with coordinating cross-functional teams and managing multiple releases simultaneously.

Required Education Level, Skills & Abilities :

(Specific Policies, Certifications etc) Required Experience :

Technical Skills :

- Strong understanding of BSS/OSS systems and telecom operations.

- Proficiency with release management tools and technologies (e.g., Jenkins, Git, JIRA).

- Knowledge of software development life cycle (SDLC) and deployment processes.

Educational Background :

- Bachelor's degree in computer science, Information Technology, Telecommunications, or a related field.

Certifications (Optional) :

- Certification in Release Management, ITIL (Information Technology Infrastructure Library), or related disciplines can be advantageous.

KPIs :

- Solution Design Efficiency

- Project Delivery Success Rate

- Integration Complexity Management

- Architecture Best Practices Adherence

- Cost Effectiveness

- Innovation

- Stakeholder Satisfaction

- Solution Security