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HR Operation - Associate
Visa
posted 19hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Will assist in supporting global programs/processes such as Timely Termination Processing, HR Privileged Access Assignments, Team Reporting and Audit controls
- Work to analyze and resolve queries for both simple to medium complexity data processing request as it relates to employee transfers, terminations, personal demographic updates, VOE s and other inquiries from People Managers, Business Partners, employees, internal COE s and vendors
- Make appropriate adjustments per the request and communicating progress and outcomes to requestors in a timely and efficient manner, utilizing strong customer service skills
- Employs internal tools such as the case management system (ServiceNow), HRIS (Workday) and vendor tools (Smart Recruiters, ADP, Guardian etc.) effectively to research and assess next steps and accurate resolutions
- Supports cyclical HR events that impact employees (i.e., Annual Review/Promotions)
- Updates and improves the knowledge repository to enable team to take ownership of a higher percentage of inbound inquiries. Actively identifies opportunities for educating team.
- Assist in making recommendation related to training documentation and gaps
- Establish and maintain collaborative and respectful partnerships with our COE s in HR, Payroll, Benefits, Compensation, and others to further our continuous effort to improve operations, streamline work processes, and work cooperatively and jointly to provide a high-quality employee experience
- Be flexible and able to handle unexpected transactions and service requests
- Maintain discretion and adhere to strict confidentiality standards
Basic Qualifications:
Must have a High School diploma or equivalent. 4+ years of relevant work experience.
Experience using enterprise-scale HRIS tools (like Workday, PeopleSoft, ADP etc.)
Experience using a HR Case Management system
Must have a High School diploma or equivalent. 4+ years of relevant work experience.
Experience using enterprise-scale HRIS tools (like Workday, PeopleSoft, ADP etc.)
Experience using a HR Case Management system
Employment Type: Full Time, Permanent
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What people at Visa are saying
HR Operations salary at Visa
reported by
1
employee
with 5
years exp.
₹7.7
L/yr - ₹9.8
L/yr
100%
more
than the average HR Operations Salary in India
View more details
What Visa employees are saying about work life
based on 341 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Visa Benefits
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