Visa Consultant (Female Candidates )

Khanna Holidays Pvt Ltd has vacancies for candidates who want to become a Visa Expert by managing B2B / Corporate Clients. Candidates with 1 to 4 years of experience in Visa & Visa Documentation processing can apply for the same. Listed below is the detailed Designation &

Job Description

• Expected to understand the visa requirement of the client / customer and guide them with proper information.
• Guide and assist them in the documentation process to obtain necessary visas (Tourist, Business, Work, etc.)
• Handling client queries over the phone & emails and daily follow up with the clients. Also helping in filling the visas and passport forms.
• Document verification and collection of applications for visa processing.
• Coordination with Embassies/Consulates/ Visa Processing Centers.
• Provide necessary updates and coordinate with clients / customers for any missing requirements.
• Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
• Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
• Encourage applicants to provide feedback on services provided and their overall experience at the application centers.
• Ensure that the entire process is completed within the mandated turnaround time.