Architect (ATC)

We are seeking a highly skilled ServiceNow Developer to join our team.

The ideal candidate will have a strong understanding of ServiceNows core functionalities and a proven track record of delivering innovative solutions.

Design, develop, and implement custom applications and workflows using ServiceNows scripting languages (JavaScript, AngularJS)Create and customize ServiceNow forms, scripts, and UI pages to meet business requirementsLeverage UI Builder to create modern, user-friendly interfacesManage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rulesConfigure and maintain HR Service Delivery (HRSD) modules, including case management, knowledge management, and reportingImplement workflows and automation to streamline HR processesDesign and develop virtual agent conversations and integrations to provide automated support to usersCreate and manage automated workflows using Flow Designer to streamline processes and reduce manual effortManage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibilityConfigure and customize Employee Center Pro to provide a seamless employee experienceWrite SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow databaseTechnical Skills and ExperienceStrong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS)Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automationExperience with ServiceNow HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI BuilderKnowledge of REST/SOAP APIs and web servicesExperience with database queries (SQL, Glide)Strong problem-solving and analytical skillsExcellent communication and interpersonal skillsAbility to work independently and as part of a team