Technical Writer - Product Release Documentation

Document Release Notes:
Write comprehensive and clear product release notes covering new features, enhancements,
bug fixes, and migration issues.
Use tools like Google Docs and GitBooks to manage and publish content.
Feature and Functionality Documentation:
Provide detailed explanations of new features, supported by examples, flowcharts, and
screenshots using Snag It.
Update existing documentation with enhancements and create "how-to" guides outlining
features, business use cases, and step-by-step procedures.
Installation and Integration Guides:
Develop installation documents for Virtual Machines, Containers, and Cloud environments
across Windows and Linux platforms.
Create integration and configuration guides for systems like Google, Microsoft, Slack, Tomcat,
MySQL, MariaDB, Java, and Elasticsearch.
API Documentation:
Write comprehensive API documentation, including endpoint descriptions, request and
response formats, authentication details, and usage examples.
Technical Reports:
Prepare performance and vulnerability reports for significant releases, highlighting key metrics
and security assessments.
Context-Sensitive Help:
Write concise, context-sensitive help content for the application's features, screens, and fields,
ensuring users get relevant information efficiently.
Collaboration and Testing:
Collaborate with product managers, developers, and QA teams to understand features and
requirements.
Test features to ensure accurate documentation.
Language Proficiency: Strong command of English with excellent grammar and the ability to
simplify complex concepts.
Technical Knowledge: Familiarity with databases, data governance principles, and related
technologies.
Tool Proficiency: Experience using Google Docs, GitBooks for content management, and Snag It
for visual documentation.
Documentation Expertise: Proven ability to create user-friendly installation, integration, and
configuration documents.
Analytical Skills: Ability to testing and understanding software features to provide accurate
documentation.
Collaboration Skills: Strong communication and collaboration abilities, working effectively with
cross-functional teams.