Key Account Manager (2-6 yrs)

Detailed JD:

- Building and maintaining long-term relationships with vendors, moving from a strategic to a tactical partnership.

- Owning the seller and selection onboarding process.

- Managing and negotiating the terms of business with vendors, including products, returns, and ordering.

- Ensuring vendors have a high-share of mind, establishing deep and collaborative ties with them.

- Making vendors key partners in driving innovative and disruptive changes for the product category.

- Developing and managing a fulfillment strategy with vendors to ensure optimal selection, cost-efficiency, and service levels.

- Developing a thorough understanding of the market, including short-term and long-term trends.

- Staying updated on competitor strategies and vendor activities, and influencing market dynamics to Flipkart's advantage.

- Collaborating with teams to ensure the best selection of products and onboarding of top sellers.

- Owning cost improvements and overall portfolio management for best offers and promotions.

- Coordinating with brands to design and manage in-store promotions and effective customer communication.

- Making Flipkart the "destination of choice" for customers by offering the widest and most attractive assortment of products.

- Driving portfolio management to ensure the best offers, discounts, and customer experiences.

- Staying ahead of market trends, identifying new opportunities, and prioritizing initiatives based on size and feasibility.

- Understanding and analyzing customer behavior, gaining deep customer insights to drive strategy.

- Collaborating with leadership to turn strategies into action and lead necessary changes within the organization.

To succeed in this role - you should have the following

- Strong customer-centric mindset, with the ability to think like the customer.

- Excellent capability to translate strategic objectives into actionable execution plans and see them through to completion.

- Highly analytical mindset, with the ability to make data-driven decisions.

- Willingness to take calculated risks and drive innovation.

- Excellent verbal and written communication skills, with strong interpersonal abilities.

- A solid understanding of both technology and business to navigate the digital landscape.

- A strong willingness to learn and continuously improve.

- Ability to connect with people across different teams and hierarchical levels.

- A strong bias for action, with the ability to thrive in a fast-paced, high-pressure environment.

Microsoft Excel expertise , with advanced skills in data analysis, reporting, and creating actionable insights to support decision-making and track business performance effectively.