Tech Support Executive

Key Responsibilities:

• Provide technical support for Prism POS systems.
• Assist clients with troubleshooting and resolving issues.
• Coordinate with the development team to escalate unresolved cases.
• Maintain documentation of support requests and solutions.

Requirements:

• Basic understanding of software and hardware troubleshooting.
• Strong communication skills.
• Ability to work in a team and independently when required.

Benefits:

• Opportunity to work with a growing tech company.
• Career growth potential in the tech support domain