Receptionist

Job description

• Welcoming patients and vendors on the telephone and in-person visitors and answering patient inquires
• Scheduling appointments for patients. Utilize our medical office software to schedule new and follow-up appointments for our patients
• Maintaining Pharmacy
• Maintaining records and accounts of patients
• Assisting patients in filling medical forms
• Processing different payments for patients
• Maintaining record of day-to-day doctor schedules and Booking and organising staff and doctor meetings
• Answering phone and transferring calls to direct and departments
• Maintaining the confidentiality of patient and doctor's information at all times
• Preparing customer bills and maintaining bill records
• Keeping track of office supplies, inventories and placing orders as necessary
• Ensuring maintenance of the reception area
• Updating patient details in Electronic Medical Records
• Compounding and dispensing medications, as prescribed by physicians
• Instructing customers on how and when to take prescribed medications
• Keeping accurate patient records
• Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice
• Collecting Feedback and Google Reviews from Patients
• Making appointment reminding calls and sending messages to patients